The Rev. Kelli Shepard, ACPE Clinical Pastoral Education Supervisor, is the Director of Service Excellence/Patient Relations at BGSMC. She is from the Cincinnati, Ohio area, though she has also lived in Pennsylvania, Washington D.C., and Illinois before coming to Arizona in 1997.

Kelli received her Bachelor of Social Work from Capital University in Columbus, Ohio and went on to receive her Master of Divinity from Trinity Lutheran Seminary, also in Columbus.  In 1995 she was ordained by the Evangelical Lutheran Church in America (ELCA). Kelli came to Banner Good Samaritan in 1997 and successfully completed a year-long CPE residency.  She continued her CPE journey as a Supervisory student , was certified as an ACPE Associate Supervisor in April of 2003, became the Director of Spiritual Care in July of 2004, and was certified as an ACPE Supervisor in March of 2006.

At the end of 2009, Rev. Shepard became the  Director of Service Excellence and Patient Relations. She still continues to supervise CPE units with the Spiritual Care Department.